AI call answering for field teams.

When technicians are on jobs, the next customer is already calling. ARIM Call Center captures job requests, collects work details, and redirects urgent calls to the configured number.

24/7
call answering
< 1s
instant response
bookings
when calendar is connected
audio + text
complete call history

Field-service calls that need clear capture.

Inspired by home-services AI, without promising dispatch or ServiceTitan. The agent captures the request, answers from rules, and redirects when needed.

01

New job

Service, address or area, availability, and contact details.

Request saved in call logs and, if configured, Sheets or Excel.

02

Urgent request

Problem type, location, availability, and urgency level based on your script.

Call redirected to the configured number or request marked for follow-up.

03

Service questions

Service areas, hours, job types, and next steps.

Answer from company information.

04

Existing customer

Name, job, call reason, and requested person.

Structured message and call log visible in the platform.

Live in a few steps.

01

Add your services

Job types, service areas, hours, and urgency rules.

02

Connect your calendar

For bookings or visits when that flow is configured.

03

Set the number

Use the included ARIM Call Center number directly or forward calls from your existing number.

04

Review leads

Call logs with audio, transcript, and collected details.

What it can do for a service business.

It handles repeat phone work while the team is driving, repairing, installing, or already with a customer.

Captures job requests

Collects address, area, and problem type

Answers hours and service questions

Can create calendar bookings

Writes requests to Sheets or Excel

Redirects urgent calls

Keeps audio and transcript

Runs from self-service rules

Emergencies need clear rules.

No fake dispatch

If dispatch is not configured, the agent collects the request or redirects the call.

Areas must be defined

The agent answers accurately only when covered areas are clearly provided.

Real emergencies to humans

Critical situations should route to staff or emergency services based on your rules.

A call becomes a job request.

Your team sees job type, area, urgency, contact details, and the recording.

CustomerBoiler stopped, check tomorrow morning
StatusArea and urgency captured
Next stepCallback or redirect to technician

Frequently asked questions

It does not perform real dispatch unless an external workflow is implemented. It can collect details and redirect the call to the configured number.

Start today.

Create an account and test your agent in the browser. Activate a paid plan when you are ready to handle phone calls.

AI Phone Answering for Home Services — ARIM Call Center