AI front desk for clinic calls.
Answer patients when the front desk is busy, after hours, or during peak call windows. ARIM Call Center handles inbound calls, checks appointments, answers administrative questions, and transfers cases that need a human.
Call types it can handle.
The AI receptionist is configured for administrative calls: it collects the required details, follows clinic rules, and leaves the team a clear record after each conversation.
New appointment
Name, phone number, service or specialty, preferred provider, and requested time.
Calendar slot checked and conversation saved for the front desk.
Reschedule or cancellation
Patient details, existing appointment, and the reason for the change.
Structured request for staff or rescheduling based on configured rules.
Administrative questions
Hours, address, prices, payment methods, required documents, and clinic access.
Answer from clinic instructions, without front-desk intervention.
Transfer to staff
Keywords, situations, or questions you mark as too complex.
Call redirected to the configured number. The call log stays visible in the platform.
Live in a few steps.
Add clinic rules
Services, providers, hours, greeting message, and instructions for common caller questions.
Connect your calendar
Google Calendar or Outlook can be used for booking, including multiple calendars.
Activate the number
Use an included number in the US, Canada, or Romania, forward calls, or connect Telnyx.
Review every call
The dashboard keeps the recording, transcript, caller details, and next-step context.
What it can do for your clinic front desk.
It is not an EHR and it is not trying to be a clinician. It is the phone layer that handles repetitive front-desk work.
Answers inbound calls within your active plan capacity
Books appointments when a calendar is connected
Checks availability across multiple calendars
Answers from PDFs and clinic-provided instructions
Writes directly to Google Sheets or Microsoft Excel
Transfers calls to staff in configured situations
Keeps audio recordings and transcripts
Runs self-service, without assisted implementation
Clinic control, without inflated medical promises.
Administrative front desk, not a clinician
The agent does not diagnose, recommend treatment, or replace medical judgment.
Important for the United States
ARIM Call Center is not HIPAA compliant today and must not be used for PHI.
Clinic-controlled behavior
Voice, language, greeting, rules, documents, notifications, and transfers are configured in your account.
Call recordings and transcripts in one place.
Staff can listen to recordings and read transcripts to review the conversation. The adjacent example illustrates conversation details, not an automatically generated worksheet.
Frequently asked questions
Start today.
Create an account and test your agent in the browser. Activate a paid plan when you are ready to handle phone calls.